0151 394 4279​
info@osprey-ems.co.uk

Non Emergency Transport

Non-Emergency Patient Transport Services (PTS)

When a loved one requires medical transportation, the journey involves far more than simply getting from point A to point B—it requires a seamless, dignified experience that prioritizes comfort, safety, and peace of mind. 

Our Non-Emergency Patient Transport Service (PTS) across Liverpool and the Wirral is designed precisely for individuals who do not qualify for statutory NHS transport but still require specialised medical oversight.

From private residential relocations to outpatient clinic appointments and long-distance inter-facility transfers, we bridge the gap with a service rooted in clinical excellence.

Operating under strict Care Quality Commission (CQC) standards, our modern PTS fleet features specialised vehicles designed for maximum accessibility, including dedicated bariatric infrastructure, secure wheelchair lock-ins, and full stretcher capabilities.

Far beyond standard transport providers, our journeys are backed by our Paramedic-Led Care philosophy. Depending on the patient’s dependency level, our crews can include highly qualified clinicians capable of monitoring vital signs, managing complex medical conditions on the move, and administering continuous oxygen therapy, ensuring a seamless “bed-to-bed” transition every single time.

FAQs

What is a “Bed-to-Bed” transfer service?

Our comprehensive “Bed-to-Bed” service means our clinical crew takes complete responsibility for the patient from the moment they leave their current room until they are safely settled into their destination. We don’t just drop patients at the door; we assist with transferring them safely out of bed, managing their luggage and medical files, securing them safely in the vehicle, and physically settling them into their new bed or chair at their destination, including a thorough handover to family members or nursing staff.

Can you accommodate bariatric patients or those with complex mobility needs?

Yes. Our fleet includes specially designed, heavy-duty bariatric vehicles equipped with specialised tail lifts and wider, reinforced stretchers to comfortably accommodate plus-size patients and those with complex mobility needs.

Who uses your non-emergency ambulance service?

Our private non-emergency transport is utilised by a wide variety of clients, including:

  • Families relocating an elderly relative from a hospital or private residence into a specialised nursing home or care facility.

  • Individuals needing reliable, stress-free transport to and from outpatient hospital appointments or specialist clinics.

  • Patients requiring long-distance transfers across the UK who want the comfort and reassurance of a clinically staffed private ambulance.

  • Individuals who require continuous oxygen therapy or active clinical monitoring during transport.

How much does a private non-emergency ambulance transfer cost?

Because every patient has unique medical and mobility requirements, our pricing is fully bespoke. The cost depends on several factors, including the total distance of the journey, the specific type of vehicle required (e.g., standard stretcher, wheelchair, or bariatric), and the clinical grade of the staffing crew needed to keep the patient safe. 

Contact our booking team today for a transparent, no-obligation quotation tailored to your specific needs.

Make an enquiry now!​